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Mitigating Payment Risk in 2021

Worldpay from FIS and Forrester surveyed omnichannel and enterprise merchants from 11 countries, asking in-depth questions about payment card fraud, risk management, authentication methods and chargebacks. Here’s what we found.

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SMARTER PAYMENT PROTECTION IN 2021

2020 Saw Payment Risks Rising for Merchants
How Are They Rebuilding Smarter in 2021?
By Building Dynamic End-to-End Protection And Prioritizing Customer Experience

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2021 PAYMENT RISK REPORT HIGHLIGHTS

• 59% of merchants surveyed reported higher card-not-present fraud in 2020
• Nearly 9 of 10 firms surveyed have lost revenue due to payment fraud
• More than 2-in-3 (69%) merchants report using machine learning tools to mitigate fraud

DOWNLOAD THE REPORT  
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View the 2021 Global Payment Risk Webinar

Worldpay from FIS teamed with Forrester to survey global merchants, exploring the biggest payment challenges merchants faced in 2020, and how they’re mitigating those risks in 2021. View our March 2021 webinar hosted by our payment risk experts, featuring Forrester.

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